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Cookie Policy

1. Introduction

This Cookie Policy explains how Voicemetrics LLC ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on our website, https://voicemetrics.ai (the "Site"), and in connection with our voice AI software services ("Services"). It explains what these technologies are, why we use them, and your rights to control our use of them.

This policy should be read alongside our main [Privacy Policy], which provides more detailed information about our data practices.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, etc.) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and remember your preferences

Cookies set by us are called "first-party cookies." Cookies set by parties other than us are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics)

3. How and Why We Use Cookies

We use cookies for several reasons. Some cookies are required for technical reasons in order for our Site and Services to operate; we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance their experience. Third parties serve cookies through our Site for advertising, analytics, and other purposes.

The specific types of first- and third-party cookies served through our Site and the purposes they perform are described in the table below:

  • Cookie Category
  • Purpose
  • Examples / Service Provider

  • Strictly Necessary

  • These cookies are essential for you to browse the Site and use its features, such as accessing secure areas. The Site cannot function properly without them.

  • session_id (user login), csrf_token (security), Load Balancer Cookies

  • Performance & Analytics

  • These cookies collect information about how you use our Site, like which pages you visit most often. This data helps us optimize our Site and make it easier to navigate. All information is aggregated and therefore anonymous.

  • Google Analytics (_ga, _gid), Hotjar (_hjIncludedInSample)

  • Functionality

  • These cookies allow our Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

  • lang_pref (language preference), user_settings

  • Advertising / Marketing

  • These cookies are used to make advertising messages more relevant to you. They track your visits to our Site, the pages you have visited, and the links you have followed to build a profile of your interests and show you relevant ads on other sites.

  • Google Ads (_gcl_au), Facebook Pixel (_fbp), LinkedIn (li_gc)

    • 4. Your Choices: How to Manage Cookies

    You have the right to decide whether to accept or reject cookies. We do not set non-essential cookies until you provide your explicit consent. You can exercise your cookie preferences at any time.

    Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

    Opting Out of Third-Party Cookies: You can opt out of interest-based advertising from many third-party ad networks by visiting the Digital Advertising Alliance (www.aboutads.info/choices) or the Network Advertising Initiative (www.networkadvertising.org/choices

    5. Your Privacy Rights

    Depending on your location, you may have specific rights regarding your personal data under laws like the GDPR or CCPA/CPRA. These can include the right to access, correct, or delete your data, and the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising.

    For a complete description of your rights and how to exercise them, please see our [Privacy Policy].

    6. Changes to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed. The date at the top of this policy indicates when it was last updated.

    7. Contact Us

    If you have any questions about these Terms, feel free to reach us at support@voicemetrics.ai

    Last Updated: July 03, 2025

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